"Great job in listening to our thoughts and provided a good balance to what we were thinking."
"We recently used Monica Zylstra to sell our Post Falls home. This was a remote sale in that we live in Kirkland Washington. Monica made this process seamless with her professionalism, advice and quick responses to any questions or concerns we had. When we had things we needed to have done with the inspection Monica did the leg work, let them in the house and checked on completion. She did a great job in listening to our thoughts and provided a good balance to what we were thinking. We would definitely recommend Monica and Keller Williams to anyone that is interested in getting a first class real estate experience."
Doug K.
"LISTENED to all of our hopes, fears and questions."
"It’s time to get Real about your Real estate. Monica and the ladder team literally helped make our dreams come true. Here’s the thing buying and selling a house at the same time is never straightforward or simple. Especially in this market there are so many moving pieces. Monica made the process simple! She made it exciting and she LISTENED to all of our hopes, fears and questions. Monica came on the journey with us and truly cared about the high and lows. She worked on our schedule and was super accommodating especially with our kids! I can’t tell you how many houses we saw or even how many we talked about it felt like a hundred , but every time Monica treated the situation with importance and respect! She went to bat for us , negotiating till the deal was RIGHT! Monica connected us to her team of the best lenders , escrow officers and home insurance contacts. She didn’t just want us to sell and buy . She wanted to help us live our dream! Stop googling and reach out to Monica and the Ladder team today!"
Kyra O.
"He will be our agent forever."
"Incredible in every way. Excellence in every area. They have approached every bit of the home buying experience with care for us unlike anything we’ve seen or heard about with other home buyer stories. Vince Marjes is our agent. He will be our agent forever. Will never use someone else. He has given us a truly special experience that gave us such a special attachment to not only the home we now own but also the process we got to experience to make it happen. Vince is a top-tier, all-star status agent. Could not have had a better experience. If you need an agent to help find a home, you need Vince Marjes. Truly special. Thank you Ladder, thank you Vince."
Derek T.
"Everyone has been so kind, patient and professional."
"Shelby Brock and the other colleagues at Ladder Real Estate have been so helpful in our home search. Shelby is always willing to help and is very in tune to our wants and needs. She looks at a home as if she is looking through our eyes and is always honest. We are not in the area and are relying on her eyes and video viewings of the homes. We were in town for a bit and were shown homes by Shelby and some of her team members. Everyone has been so kind, patient and professional. You can tell Shelby enjoys her job and puts the client first. She has personally sent me listings she thought I would like which has been helpful. I really feel like I have the best person and team on my side. Her referral to a lender was also wonderful, as our situation is a little different than the average buyer. When we did put an offer in on a home the process was simple and all of our questions were answered. We know we will find our dream home soon!"
Jillian S.
